Recent Case Studies

Customer survey: How we helped a client understand the needs of its customer base

As specialists in the design, manufacture and distribution of high quality window systems, our client supplies hundreds of fabricators across the UK and Ireland.

But after carrying out a survey with its customer base, one issue kept coming up: And that was marketing support. It became clear that our client’s customers were keen to market their businesses more effectively but often had neither the time nor the resources to do so.

A marketing audit (our MOT) can set you on the road to success

Our work with many clients begins with a marketing audit to get a picture for the current state of affairs. Our output is a marketing plan on how they should address weak spots. In addition the plan will include ideas and recommendations for areas where there are opportunities to improve. This case study describes some of the key activities.